Effective Date: December 15, 2024
1. Introduction
At Tax Relief Heroes (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Statement outlines how we collect, use, disclose, and safeguard your information when you visit our website (TaxReliefHeroes.com) or use our services. Please read this statement carefully to understand our practices regarding your personal information.
2. Information We Collect
We may collect the following types of information:
- Personal Identifiable Information (PII): Includes your name, email address, phone number, Social Security Number (SSN), and other data you provide when you engage our tax resolution services.
- Financial Information: Such as tax returns, income details, and payment information necessary for resolving your tax matters.
- Technical Information: Such as IP addresses, browser types, and cookies when you visit our website.
3. How We Use Your Information
We use your information to:
- Provide, deliver, and manage our tax resolution services.
- Respond to inquiries and communicate with you regarding your account.
- Ensure compliance with legal obligations and protect against fraud or misuse of our services.
- Improve our website, services, and user experience.
4. Sharing Your Information
We may share your information with:
- Authorized Employees and Agents: To perform services or process data on our behalf.
- Government Agencies: Such as the IRS or state tax authorities to resolve your tax issues.
- Third-Party Service Providers: For tasks like payment processing, IT support, or document management, under strict confidentiality agreements.
- Legal Authorities: When required by law or to protect our legal rights.
5. Data Security
We implement robust security measures to protect your information, including encryption, secure servers, and regular system audits. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as:
- Accessing the personal data we hold about you.
- Requesting corrections to inaccurate data.
- Opting out of certain data collection practices, such as cookies.
To exercise these rights, please contact us at:admin@taxreliefheroes.com
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this statement or comply with legal requirements.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:
Tax Relief Heroes
3114 Waialae Avenue #205
(808) 909-3400
admin@taxreliefheroes.com
By using our website or services, you consent to the terms of this Privacy Statement.
California Residents: Please see our California Consumer Privacy Act Notice for additional information on the way we collect, use, and share your personal information and how to exercise your rights under the CCPA. The tax resolution companies mentioned here are not law firms, nor are they being presented as such. Although they may have attorneys, CPAs, and enrolled agents as required by Federal Regulation Circular §230, the term ‘Tax Attorney’ is used broadly to refer to attorneys experienced in tax relief and collection matters. These attorneys are not certified or accredited as tax attorneys by any state bar association. They may or may not hold a specialized degree in taxation and may or may not be licensed in your state. Engaging with these tax resolution companies does not create a legal advice or attorney-client relationship, which is explicitly disclaimed. All services provided comply strictly with Federal Regulation Circular §230.
We will not rent, share, or sell your information.